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Best Practice Guide Information

COVID-19 - Community Housing Providers Information

Ministry of Health Information and Advice

Please visit the Ministry of Health website for the most up-to-date official advice and information about Covid-19 in New Zealand.

On 31 March, the Ministry posted information for providers of housing support.

The government has also set up a dedicated website with information about Covid-19 which available here.

Government Support for Your Organisation

Prime Minister Jacinda Ardern's announcements on 23 March

A rent freeze, further wage subsidies, and support for mortgage holders are among further measures announced by the Government today as New Zealand prepares to shut down non-essential services in efforts to tackle the Covid-19 virus.

The country is moving to alert level 3 and then to alert level 4 in 48 hours (Wednesday night 25 March). Non-essential services are to close, but the Prime Minister emphasised that supermarkets, pharmacies and other essential services will stay open.

It is our understanding the Community Housing, emergency and transitional housing providers are considered essential services. We are working with HUD to receive confirmation and clarify what this means for those organisations.

Her full speech is available here and more detail is also available here.

Finance Minister Grant Robertson has announced further measures to provide economic relief, including an extension of the wage subsidies scheme, a freeze on all rent increases, and agreement to look at extending no-cause terminations.

The previous $150,000 cap on wage subsidies is being lifted.

The scheme covers registered charities, non-governmental organisations, incorporated societies and post-settlement governance entities.

The full detail of Grant Robertson's announcement is here.

He also advised that the Government, the Research Bank and retail banks have agreed in principle to significant temporary support for mortgage holders and a business finance guarantee scheme for those affected by Covid-19.

The Business.govt website contains a dedicated section with Covid-19: Information for business. Full details are available here.

The Government's media statements and factsheets about the Covid-19 economic package are available here.

This Covid-19 Employer subsidy factsheet contains guidance on the employer wage subsidy and leave payments. Page three indicates that the leave payments are available for non-governmental organisations. Information on accessing the subsidy is available on the Work and Income website. CHA is working with other charitable and community sector peak bodies to receive clarification regarding wage subsidies and will update this information when received.

Other resources you might find useful include

A Covid-19 poster - useful for workplaces and tenants

Information sheets for the public/tenants/occupants/staff:

Information about home visits developed by the Northern Region district health boards provides a useful flowchart. While developed specifically for health professional home visits, the steps are directly applicable for community housing provider home visits also.

Transparency International New Zealand has provided An example of a high-level organisational pandemic policy. This 2 page document may be useful if your organisation is reviewing and updating your own policy.