Covid-19 Information for Housing Providers

Covid-19 information for Community Housing Organisations and social service providers

In this section


Latest updates about Covid-19 Community Housing Providers information

Community Housing Aotearoa

Community Housing Aotearoa Information

Government Support

Government Support for Your Organisation

Other Resources

Other resources you might find useful

COVID-19 – Community Housing Providers Information

All New Zealand is at Orange

  • There will be no limit for outdoor gatherings.
  • There will be no limit for indoor gatherings.
  • You do not need to wear a face mask outdoors.
  • Other face mask rules remain unchanged.
  • There is no requirement to scan in or for a business to display a QR code poster or have mandatory record keeping.

COVID 19 responses from Clare Aspinall

Ministry of Health Information and Advice

Please visit the Ministry of Health website for the most up-to-date official advice and information about Covid-19 in New Zealand.

The government has also set up a dedicated website with information about Covid-19 available here. There is a new Welfare Factsheet (all of government) which consolidates important information on supports and guidance that is useful for housing providers and residents. There is also a section with translations of important information in over 20 languages .

Here is MSD’s national list of Social Sector Organisations providing Essential Services.

Community Housing Aotearoa Information

Community Housing Aotearoa (CHA) released an updated guidance document on 28 April. It consolidates information, contacts, resources and advice to help you in your day to day service delivery and decision making. It will continue to be updated as new information is available and Alert Levels change.

For the latest CHA Covid-19 updates, check here.

Stories of Connection and Hope

Community Housing Providers are going the extra mile to maintain essential housing services during the Covid-19 pandemic in New Zealand.

Care in the Community for Housing Providers
Please see attached a presentation from Ministry of Health at our Sector Call held today 8 March 2022


Government Support

The Business.govt website contains a dedicated section with Covid-19: Information for business. Full details are available here.

The Government’s media statements and factsheets about the Covid-19 economic package are available here.

This Covid-19 Employer subsidy factsheet contains guidance on the employer wage subsidy and leave payments. Page three indicates that the leave payments are available for non-governmental organisations. Information on accessing the subsidy is available on the Work and Income website. CHA is working with other charitable and community sector peak bodies to receive clarification regarding wage subsidies and will update this information when received.

The Reserve Bank has provided information about which financial services are continuing and how they are operating. Please see the Reserve Bank website for further details.

The Business.govt website contains a dedicated section with Covid-19: Information for business. Full details are available here.

Other Resources

New Zealand Construction Industry Council

To assist with safely resuming construction at Level 3, the NZCIC has released the COVID-19 Standard for New ZealandConstruction Operations and Protocols.

Kāinga Ora – Homes and Communities

A Covid-19 poster – useful for workplaces and tenants

Information sheets for the public/tenants/occupants/staff:

Information about home visits developed by the Northern Region district health boards provides a useful flowchart. While developed specifically for health professional home visits, the steps are directly applicable for community housing provider home visits also.

Transparency International New Zealand has provided An example of a high-level organisational pandemic policy. This 2 page document may be useful if your organisation is reviewing and updating your own policy.

COVID-19: Key Legal Issues for Charities Please note, if you have any problems asking for a login, click on cancel and it will take you through to the website.

NILS-during-Covid-Quick-Facts MAY 2020.pdf (Quick Facts) – NILS (No Interest Loan Scheme) – is a fair and affordable way for people living on limited incomes to borrow to buy an essential household asset or service. You can use this flier to inform your residents or clients about these loans: Covid Flyer B.pdf

Accommodation Support Temporary Accommodation If you are required to self-isolate and you need support to find suitable accommodation, the Temporary Accommodation Service (TAS), run by the Ministry of Business, Innovation and Employment is working with other government agencies to assist people to find suitable accommodation. TAS is providing assistance to those who are unable to self-isolate in their own homes or are travellers visiting New Zealand and do not already have suitable self-isolation accommodation arranged. To register your details, please call 0508 754 163.

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Level 11, Ranchhod Tower

39 The Terrace/102-112 Lambton Quay
PO Box 11543
Wellington 6142

04 385 8722

Annual Report

CHA’s 2020/21 Annual Report

CHA’s 2020/21 Annual Report

Strategic Plan

CHA’s 2022-2023 Strategic Workplan

CHA’s 2022-2023 Strategic Workplan

Featured Network

Residential Tenancies Act Community of Practice

Residential Tenancies Act Community of Practice

Our Place

Our Place Report 2017

Our Place Report 2017

Case Studies

Media Releases


How community housing can mend our fraying fabric

NZ's social housing register has quadrupled in size since 2017 and big changes to mindsets over house building and housing affordability are needed, writes Community Housing Aotearoa chief executive Vic Crockford in The Newsroom. Click here to read more. 

Anti-Social Behaviour notes Nov 21

Tenants Protection Association (Chch) Inc. Notes for presentation at Tenancy Management Community of Practice Nov 2021 Anti-Social Behaviour notes Nov 21

Tenancy Management COP November 2021 summary

tenancy-management-cop-november-2021-summary The final Tenancy Management Community of Practice for 2021 was held via zoom on 11th November 2021. This Community of Practice is relevant for advocates, practitioners, navigators and tenancy managers involved in...


Community Housing Aotearoa newsletter 11 July 2022

Our CEO Vic Crockford reflects on matariki and the current situation with Covid. Our new Community Housing Aotearoa podcast is out - with the first episode featuring interviews with Dwell Housing Trust and CORT's respective chief executives and Penina Housing Trust...

Community Housing Aotearoa newsletter 27 June 2022

Our CEO Vic Crockford reflects on our past, while looking forward, Dwell Housing Trust's board is recognised for their sterling efforts, new research highlights NZ's ongoing housing challenges. Upcoming events include; the Community Housing Aotearoa MSD Training...

Community Housing Aotearoa (CHA) Newsletter 13 June 2022

Kaupapakāinga: The potential for Māori cohousing, The Shift Directives - Leilani Farha, IN THE NEWS, EVENTS, National Volunteer Week, Te Wiki Tūao ā-Motu, Community Housing Aotearoa (CHA) | MSD Training Series - Session 3: Emergency Housing, Community Housing Aotearoa...

Community Housing Aotearoa (CHA) Newsletter 30 May 2022

Community Housing Aotearoa (CHA) Newsletter 30 May 2022, 2022 Minister of Health Volunteer Awards now open for nominations, Community Finance takes out Innovation in Finance award, Budget 2022 panel discussion, Two new Pacific roles at CHA, NRHCC - winter wellness and...

Community Housing Aotearoa (CHA) Newsletter 17 May 2022

Māori, Pacific needs left out of one size fits all approach to high-density developments, HUD and CHA Online Engagement on draft Public Housing Design Guidelines, In the News, RESOURCES, 2022 updates to healthy homes standards regulations take effect today,...





Community Housing Aotearoa

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Contact Info

Level 11, Ranchhod Tower,
39 The Terrace /
102-112 Lambton Quay
PO Box 11543
Wellington 6142

+04 385 8722

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