Nau mai, haere mai ki Ngā Wharerau o Aotearoa

Welcome to Community Housing Aotearoa

Community Housing Aotearoa (CHA) is a peak body for Aotearoa’s community housing sector.

We are a proud tangata Tiriti organisation. Our 175+ members include community housing providers and
partner members such as developers, consultants and local councils. Our full members
house approximately 30,000 people nationally across 19,200 homes.

We are committed to our vision where every New Zealander is well-housed in a warm, safe, dry
and affordable home. This is a human right. 

                        If you are a community housing provider, we invite you to join CHA and become a member today.

Sign up to our monthly newsletter and receive sector-related housing news.

Read Insight Report to find out more about the community housing sector and what we do.  

Christmas hours and contact details

Seasons greetings from everyone at CHA. Our Auckland and Wellington offices will be closed from
5:00pm on Friday, 19 December and reopen on Monday, 5 January 2026.
Below are a list of contact details over the Christmas period. 

For Emergency Accommodation please call Work & Income 0800 559 009

Outreach contacts over the Christmas period

Tāmaki Makaurau – Auckland Council

Call centre 09 3010101
Online contact resources (scroll down to homelessness and rough sleeping)
Email [email protected]

Te Whanganui a Tara – Wellington City Council
FIXiT – Wellington City Council – (scroll down to other and enter information)
A notification will alert Downtown City Ministry’s Outreach team,
their Urban Liaison Team and City Safety Team.

Ōtautahi Christchurch
Christchurch City Mission Outreach team on 0800 787 855, or email [email protected]
Housing First on 0800 432 424
Salvation Army on 0800 530 000