Terms & Conditions
1.1 In these terms, unless the context otherwise requires:
- Fees means the additional fees which may be payable for the use of E-Commerce Services as noted on the Website.
- E-Commerce Services means the services available through the Website by which amounts payable to CHA may be paid to CHA by online credit card transaction and E-Commerce Process shall mean the process by which those services are provided.
- Terms means these E-Commerce Services terms and conditions.
- Website means the CHA Website.
- Use of E-Commerce Services
2.1 You agree not to use our E-Commerce Services for any improper, injurious, offensive or unlawful purpose.
2.2 In using our E-Commerce Services, you represent and warrant that you are over 18 and have legal capacity to contract in New Zealand. If you are using a credit card, you represent and warrant that the credit card is issued in your name and that you shall pay to the credit card issuer all charges incurred through the use of our E-Commerce Services.
2.3 Upon completing a transaction using our E-Commerce Services, you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. You should print the transaction confirmation for future reference and your files. CHA shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing E-Commerce Services or for loss of data or information caused by factors outside of CHA’s control.
- Refunds Policy
3.1 A refund will only be provided when it has been proven that there has been an overpayment. When applying for a refund you must provide us with proof of the overpayment. If your refund request is accepted, the refund will be transferred back to the originating credit card or held to your credit against future invoices. No cash refunds will be given.
4.3 Your use of our E-Commerce Services means that you agree to provide information through electronic means. This means you agree to provide any relevant information in the format and to the standards described for each transaction. It also means you agree and understand that the information will be retained in electronic form.
5.1 Our E-Commerce Services are provided through a secure website using SSL (secure socket layer) encryption. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send to or through the Website (including credit card information) may be read or intercepted by others, even where a Website is stated as being secure. Neither CHA nor PayPal shall have any liability for the interception or ‘hacking’ of data through the Website by unauthorised third parties.
- Payment of additional fees
6.1 We may charge a Fee as advertised on the Website for use of our E-Commerce Services.
6.2 You will pay all Fees payable for our E-Commerce Services at the time of the online transaction by credit card. CHA reserves the right to amend any Fees from time to time and to adjust any Fees recorded on this Website if the price recorded is incorrect.
6.3 CHA may contact you directly to confirm your credit card details. All Fees are in New Zealand dollars and are inclusive of GST if any (being tax levied in accordance with the Goods and Services Tax Act 1985 and includes tax levied in substitution for such tax). You will pay all other applicable taxes, import duties, levies or tariffs which may be payable (if any).
- Limitation of Liability
7.1 CHA accepts no liability or responsibility for the refusal or reversal of payments which are matters between you and your credit card provider.
7.2 CHA cannot warrant that the E-Commerce Process, and/or your use of our E-Commerce Services will be faultless, immediate, continuous, and virus free, nor that information provided through the E-Commerce Process will be complete, accurate or up to date. CHA will endeavour, however, to ensure the E-Commerce Services are available at all times, subject to maintenance.
7.3 Subject to any rights which you may have under the Consumer Guarantees Act 1993, except as expressly prohibited by law, in no event will CHA be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even where CHA has been advised of the possibility of such damages occurring. If, notwithstanding the foregoing, CHA is found to be liable to you for any damage or loss which arises as a result of your use of the Website or the E-Commerce Services, CHA’s liability shall not exceed the dollar amount of the transaction which formed the basis of the damage or $100.00, whichever is the lesser. Otherwise, the Consumer Guarantees Act 1993 is excluded to the fullest extent permitted by law.
- Right to suspend, alter or cancel service
8.1 CHA shall be entitled at any time without prior notice or any liability to you, to alter, cancel or suspend any or all E-Commerce Services temporarily or permanently and/or to substitute alternative services, which may or may not be interactive or transactional in nature.
- Specific Service Terms and Conditions
9.1 You acknowledge that certain E-Commerce Services made available or offered by CHA from time to time may be subject to specific additional terms and conditions. Access and use of E-Commerce Services shall be deemed to constitute acceptance of any such additional terms and conditions applicable to such service.
10.1 The Terms may be altered or reviewed by the CHA, with or without notice. You should check and read these Terms carefully each time you use our E-Commerce Services.
11.1 These terms and conditions and the online services they cover are governed by New Zealand law. All transactions which occur through our E-Commerce Process occur in New Zealand.
11.2 You agree to submit to the exclusive jurisdiction of the New Zealand Courts.
Case Study_Monte Cecilia_FINAL
CORT CEO Peter Jeffries and tenant Carla Vauvale Forty-three families, who had been on the housing emergency waiting list, are moving into new rental properties this December. These homes were built by non-profit group CORT Community Housing in Papakura, Auckland....
Community Housing Aotearoa-Ngā Wharerau o Aotearoa backs Retirement Commission’s call for affordable housing, calls for Inclusionary Housing to be included in RMA reforms
The report from the Retirement Commissioner today highlights the importance of using the current RMA reforms to provide a nationally-agreed framework for inclusionary housing says Community Housing Aotearoa-Ngā Wharerau o Aotearoa CEO Vic Crockford. The Retirement...
Community Housing Aotearoa-Ngā Wharerau o Aotearoa welcomes new housing regulations and looks forward to providing further input
Today’s announcements from Minister of Housing Dr Megan Woods is a welcome progression on these important measures that Community Housing Aotearoa (CHA) has been providing input on for many years. The measures, which include regulation of residential property...
New Development Another Sign That Community Housing Sector Is A Critical Piece To Solving The Housing Puzzle
Community Housing Aotearoa chief executive Vic Crockford wants to applaud CORT Community Housing as it celebrates the opening of the first development of its pipeline of 104 decent, affordable homes in Auckland. “This new housing development, built in partnership with...
Community Housing Aotearoa welcomes the announcement of the Affordable Housing Fund, which will provide much needed capital grants to community housing providers. Community Housing Aotearoa Chief Executive, Vic Crockford says that we need to double down on our efforts...
A group of forty New Zealand unions, charities and community groups have joined together to implore Government to change legislation to address New Zealands gender and ethnic pay gaps immediately and help reduce poverty, including Community Housing Aotearoa. Click...
New Zealand has a massive deficit in state housing, but is that all National’s fault? Max Rashbrooke runs the numbers. It has become a truth universally acknowledged, at least on the left, that the last time National was in power, its only interest in state houses lay...
The country's builders and community housing providers say they are up to the task of fulfilling a rare moment of consensus by Labour, National and the Greens - all pledging to build 1000 state homes a year in Auckland if elected. National deputy leader Nicola Willis,...
Right At Home podcast – Episode 5: Using innovation to build a sustainable future for housing with Rohan Bush
Vic Crockford is joined by Rohan Bush, Director of Building Sustainability, Innovation, and Standards at Kāinga Ora in our fifth podcast episode. Rohan is responsible for the standards to which Kāinga Ora order's public housing is built and for adopting more...
The demand for housing has outstripped supply for many years in Aotearoa, New Zealand. While successive governments have attempted to address the housing shortage, it remains a significant challenge. Overseas and local experience has taught us that opening up land for...
Right At Home podcast – Episode 3: The Case for Universally Designed Housing with Disability Advocate Erin Gough (transcript included)
(Click here for the transcript: EP- 3 The Case for Universally Designed Housing with Disability Advocate Erin Gough transcript) Access to a decent home is a human right. It’s one of the principles in the International Bill of Rights on the Rights of Persons with...
Community Housing Aotearoa (CHA) - Monthly Newsletter 13 February 2024
Community Housing Aotearoa (CHA) Newsletter 15 January 2024
Community Housing Aotearoa (CHA) Newsletter - 12 December 2023
Community Housing Aotearoa (CHA) Newsletter, 28 November 2023
Community Housing Aotearoa (CHA) Newsletter, 30 October 2023
CHA'S Briefing to the Incoming Minister of Housing - 2023
Click here to view the submission.
CHA drafted a submission on Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development's Regulation of Methamphetamine Contamination in Residential Housing. Our submission reflected the feedback from providers following a webinar on 22/03/23. Read the full...
CHA delivered this submission to the Reserve Bank of New Zealand in response to their consultation on Risk Weights. We have urged the Reserve Bank to work with banks and financial institutions to recognise lending to registered Community Housing Providers as a...
CHA has prepared a submission to the Environment Committee on the Spatial Planning Bill currently at the select committee stage at the time of writing. CHA has consistently advocated for Inclusionary Housing (IH) to be enabled through the RMA reforms. We discuss how...
Community Housing Regulatory Authority - Board Minutes Article
RTA COP May 2021 summary.pdf
Bright-line test proposed changes.pdf
Interest deductions on residential property income proposed changes.pdf
RMA Replacement 10 February 2021 FINAL.pdf
Affordable Housing Enabling Territorial Authorities Act FINAL
IS THERE A PLACE FOR AFFORDABLE HOUSING PLANNNG REQUIREMENTS IN NEW ZEALAND - Final
Audited CHA Consolidated Performance Report - 30 June 2023
What a year for our Community Housing Aotearoa Ngā Wharerau o Aotearoa team. Our Annual Report highlights our service delivery, including: - 16 submissions to central and local government. - 30 trainings and events delivered on topics ranging from public health...
Livingston and Associates Ltd (in conjunction with Chris Glaudel from Community Housing Solutions, James Berghan from Otago University and Daniel du Plessis from BRANZ) are currently working on a research project investigating the enablers and barriers impacting on...
System Analysis Livingston and Associates Ltd (in conjunction with Chris Glaudel from Community Housing Solutions, James Berghan from Otago University and Daniel Du Plessis from BRANZ) are currently working on a research project investigating the enablers and...
Māori Experiences Livingston and Associates Ltd (in conjunction with Chris Glaudel from Community Housing Solutions, James Berghan from Otago University and Daniel Du Plessis from BRANZ) are currently working on a research project investigating the enablers and...
Alternative Housing Tenures – The Opportunity for New Zealand: Research Update 4 Enablers and Barriers for Affordable Housing
Alternative affordable housing tenure enablers and barriers in a NZ context. Livingston and Associates Ltd (in conjunction with Chris Glaudel from Community Housing Solutions, James Berghan from Otago University and Daniel Du Plessis from BRANZ) are currently working...
Alternative Housing Tenures – The Opportunity for New Zealand: Research Update 3 Renter Housing and Unmet Need
Livingston and Associates Ltd. have been conducting research funded by the Building Research Levy on the opportunity of alternative housing tenures for New Zealand. Research Update 3 titled "Renter Housing Need and Unmet Need" examines the number of households...