Who is Who in the Zoom?

The housing space can be complicated and seem to have a million moving pieces, this page explains who some of the sectors’ major players are and what they do. 

In this section

Government Agencies

How do Aotearoa’s various Ministries, Departments, or Government Entities effect housing.

Non-Government Organisation

How do the many non-government organisations in Aotearoa effect housing?

Government Agencies

Te Tūāpapa Kura Kāinga / Ministry of Housing and Urban Development (MHUD) MHUD was established in 2017 to bring together services of MSD, MBIE, and the Treasury. MHUD are “responsible for strategy, policy, funding, monitoring, and regulation of New Zealand’s housing and urban development system.

Community Housing Regulatory Authority (CHRA) – when HUD announced that Community Housing Providers would be able to access the same Income Related Rent Subsidy as was used by Housing New Zealand (now Kainga Ora), CHRA was established to regulate the providers who would access the subsidy. Community housing organisations who want to access the subsidy must satisfy CHRA’s initial and on-going operational criteria to be considered a “registered community housing provider”. Most registered community housing organisations are members of CHA

Te Manatū Whakahiato Ora / Ministry of Social Development (MSD)MSD is responsible for administrating the Social Housing Register and organising placements into Kainga Ora or registered community housing properties. MSD calculated the Income Related Rent Subsidy and the tenant portion of rents for public housing.

Te Hiranga Tanagata / Work and Income New Zealand (WINZ)WINZ administers government services such as the unemployment benefit, the accommodation supplement, and the public housing register.  WINZ should be the first point of contact for any one facing immediate homelessness. Kainga Ora and registered community housing providers place people with the highest priority on the housing register into homes when appropriate properties become available.

Te Puni Kokiri (TPK) – The Ministry of Māori Development has been increasingly involved in the housing space, in particular, the development of Papakainga across Aotearoa. TPK also coordinates with other government agencies to improve Māori housing outcomes, provides technical support to whanau and ropu Māori, and other on-going housing support services. 

Te Manatū Mō Ngā Iwi Ō Te Moana-nui-ā-Kiwa / Ministry of Pacific Peoples (MPP)MPP is involved in the housing space through their ‘Pacific Housing Initiative’. The initiative aims to build; financial literacy, the number and capability of Pacific housing providers, more affordable houses, and opportunities for Pacific peoples “to create their success outside of metropolitan cities”.

Kāinga Ora (KO)In 2019, Kāinga Ora was established as a crown entity bringing together functions of Housing New Zealand, KiwiBuild, and the Hobsonville Land Company. KO manages the properties and tenancies of state housing while also overseeing some homeownership programmes such as First Home Grants or KiwiSaver Withdrawals. KO is proactively involved in the supply-side of housing, building new state, market, and affordable properties.

Non-Government Organisations (NGOs)

Community Housing Aotearoa (CHA)CHA provides sector body services and advocacy on behalf of community housing organisations across Aotearoa New Zealand. To learn more about the mahi CHA and our subsidiaries do, go to “About CHA” in the menu above. 

Te Matapihi (TMP) – Te Matapihi were formally acknowledged as the sector body for Māori Housing following the 2012 National Māori Housing Conference in Waitangi. Check out Te Matapihi’s website with more information about their mahi. 

Community Housing Organisations (CHOs)- Community Housing Organisations are entities working on the ground to deliver affordable housing. Community housing takes many shapes be it; long term rental, transitional housing, emergency housing, or homeownership. For a list of community housing organisations who are CHA members check out this link: CHA Members Directory

Building Better Homes, Towns, and Cities (BBHTC) – BBHTC is one of MBIE’s 11 National Science Challenges which seek to “focus science investment on issues that matter to all New Zealanders”. BBHTC focusses on improving “the quality and supply of housing, and creating smart and attractive urban environments”. 

He Kāinga Oranga (HKO)HKO is the Healthy Housing research programme of University of Otago, Wellington. HKO “examines and clarifies the links between Housing and Health” through quantitative and qualitative research. HKO is at the leading edge of housing scholarship in Aotearoa.

New Zealand Green Building Council – NZGBC represent and advocate for over 520 organisations and companies “who believe in a better built New Zealand”. The NZGBC are one of 70 Green Building Councils across the world. 

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39 The Terrace/102-112 Lambton Quay
PO Box 11543
Wellington 6142

04 385 8722


Annual Report

CHA’s 2020/21 Annual Report

CHA’s 2020/21 Annual Report

Strategic Plan

CHA’s 2022-2023 Strategic Workplan

CHA’s 2022-2023 Strategic Workplan

Featured Network

Residential Tenancies Act Community of Practice

Residential Tenancies Act Community of Practice

Our Place

Our Place Report 2017

Our Place Report 2017

Case Studies

Media Releases


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Community Housing Aotearoa

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Level 11, Ranchhod Tower,
39 The Terrace /
102-112 Lambton Quay
PO Box 11543
Wellington 6142

+04 385 8722


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